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Your Data, Protected

Privacy Policy

Last updated: April 10, 2026 • Effective immediately

Data Protection

Industry-standard security measures

Transparency

Clear information usage policies

Your Rights

Full control over your data

App & Web

Covers website & AL Kangaroo app

1

Introduction

AL Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (alservicesindia.com), use the AL Kangaroo mobile application (available on Google Play Store), use our jewelry logistics and delivery services, or interact with us through any other means.

By using our services, you agree to the collection and use of information in accordance with this policy.

Important: This policy applies to all users of our services, including website visitors, customers, business partners, and delivery executives using the AL Kangaroo mobile application.
2

Information We Collect

Personal Information

Name and contact information
Business information and address
Shipping and delivery preferences
Payment information (secure)
Communication preferences

Automatically Collected (Website)

IP Address Browser Type Operating System Pages Visited Referring Website Cookies

Mobile Application Data (AL Kangaroo App)

Device info (model, OS, screen)
Location (GPS for delivery tracking)
Push notification tokens
App usage & session analytics
Crash reports & diagnostics
Camera (delivery proof photos)
3

How We Use Your Information

Service Provision

Provide and maintain our logistics services

Order Processing

Process orders and payments securely

Communication

Updates about services and support

Improvement

Improve our website and services

Legal Compliance

Comply with legal obligations

Security

Prevent fraud and ensure safety

4

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption — All sensitive data encrypted at rest and in transit
Regular Assessments — Periodic security audits and vulnerability testing
Access Controls — Role-based access with strict authentication
Secure Transmission — SSL/TLS protected communications
Employee Training — Staff trained on data protection best practices
5

Your Rights & Choices

You have the following rights regarding your personal information:

01
A

Access

Request access to your personal information

02
C

Correction

Request correction of inaccurate information

03
D

Deletion

Request deletion of your personal information

04
P

Portability

Request a copy of your data in portable format

05
O

Objection

Object to processing of your personal information

06
W

Withdrawal

Withdraw consent for marketing communications

6

Third-Party Services

We use the following third-party services that may collect information as described in their respective privacy policies:

Google Firebase

Push notifications, crash reporting, analytics, and authentication

Google Maps

Location services, route mapping, and distance calculation

Google Play Services

App distribution, in-app updates, and device verification

Payment Gateways

Secure payment processing (we do not store card data)

7

Data Retention

We retain your personal information only for as long as necessary:

Account DataWhile active + 1 year
Delivery & Order Data3 years
Location Data90 days
Crash Reports & Diagnostics90 days
Device & Session Analytics1 year (anonymized)
8

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such information. If you believe we have collected information from a child, please contact us immediately.
9

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

10

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Address

Amit Plaza, Indraprasth Society, Hadapsar, Pune - 411028

Hours

Mon-Sat: 9:00 AM - 7:00 PM IST

This Privacy Policy is effective as of April 10, 2026. AL Services | alservicesindia.com